Strange Experience Ordering From TRU.com
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bartthecartoon
- I'm New !
- Posts: 4
- Joined: Mon Aug 13, 2012 6:28 pm
- Location: USA
Strange Experience Ordering From TRU.com
I went to TRU.com a few days ago to place an order for:
Lego Hobbit Mirkwood Elf Guard (x3)
Lego Hobbit Riddles for the Ring
Lego Hobbit Barrel Escape
Instead of sending me the Mirkwood Elf Guards, They sent me:
-Shelob Attacks
-Escape from Mirkwood Spiders
-Gandalf Arrives
I got the other 2 items that I ordered. It's really strange, because the invoice has the items that I ordered on it. I can't really complain since they replaced $15 worth of stuff with $73 worth. However, none of the extra sets that they sent me have generic characters in them, so extras don't do me much good...
Lego Hobbit Mirkwood Elf Guard (x3)
Lego Hobbit Riddles for the Ring
Lego Hobbit Barrel Escape
Instead of sending me the Mirkwood Elf Guards, They sent me:
-Shelob Attacks
-Escape from Mirkwood Spiders
-Gandalf Arrives
I got the other 2 items that I ordered. It's really strange, because the invoice has the items that I ordered on it. I can't really complain since they replaced $15 worth of stuff with $73 worth. However, none of the extra sets that they sent me have generic characters in them, so extras don't do me much good...
Re: Strange Experience Ordering From TRU.com
The right thing to do would be to inform them of the error and let them send you what you ordered. You could take it to the store with the receipt and they can probably help you there, maybe avoid the hassle of labeling/taping/shipping the box back.
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bartthecartoon
- I'm New !
- Posts: 4
- Joined: Mon Aug 13, 2012 6:28 pm
- Location: USA
Re: Strange Experience Ordering From TRU.com
Yeah, I'll send them an email and see what they want me to do.
Re: Strange Experience Ordering From TRU.com
I ordered almost the same exact thing 2 weeks ago... Instead of 3 elf gaurds I got 3 mining quads so you lucked out. They could only give me store credit because the mining quads were not on the receipt. The Elf guards were the whole reason why I even made the order! I'm never ordering from TRU again
Re: Strange Experience Ordering From TRU.com
The saddest part of this is whoever ordered those three sets probably got 3 mirkwood elves instead.
And wow that's crazy they could only give you store credit, vhn2dmd, especially since it was their shipping error/mistake.
And wow that's crazy they could only give you store credit, vhn2dmd, especially since it was their shipping error/mistake.
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